Contact information

Effective date: October 17, 2026

Merchant and seller: QCODE LLC
Trading name: Tear Stones
Website: https://tearstones.com
Customer service and privacy requests: support@tearstones.com
Business mailing address: 30 N Gould St, Sheridan WY 82801, United States.

For order assistance, include your order number and a short description of your request. For a cancellation, clearly identify the items to be cancelled so that the time of your request can be recorded accurately.

For a payment question or dispute, provide your order number and an available payment or refund reference. Do not send a full card number, card security code or other unnecessary sensitive credentials through email or the general contact form.

The business mailing address is not an authorized jewelry return address. Contact us before sending any merchandise so that we can provide the correct address and instructions.